@inproceedings{metropol-hyytia-asmta-2010, author = {Esa Hyyti{\"a} and Aleksi Penttinen and Reijo Sulonen}, title = {Congestive Collapse and Its Avoidance in a Dynamic Dial-a-Ride System with Time Windows}, booktitle = {17th International Conference on Analytical and Stochastic Modelling Techniques and Applications}, address = {Cardiff, Wales, United Kingdom}, year = {2010}, month = {Jun.}, }